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A coach on every call

Real-time voice coaching for call center agents

Supercharge agent performance

We believe the big potential in AI is to empower people, not replace them. Engage AI allows you to understand conversations in a completely new way, through tone of voice. With data-driven insights and monitoring of both customers’ and employees’ experiences, it enhances customer satisfaction, increases agent engagement, brings teams closer together, and works in complete harmony with your preferred contact center platform.
Fully integrated with Genesys

Unleash the power of empathy in every customer call

Fully integrated with Genesys

Show customers you care

Genesys is all about delivering incredible customer service, and now with Jabra Engage AI instantly integrated, it’s even easier for your agents to understand customers’ needs and give them VIP treatment on every call.

Instant customer satisfaction at your fingertips

Engage AI's features are now just a click away for Genesys users. Personalize and refine your customer interactions, improve call outcomes, and gain insights that drive meaningful change in your contact center. Since Engage AI is fully integrated with Genesys, you can say goodbye to any setup - just find it in the Genesys App Foundry, hit ‘Download’, and you’re good to go.

The perfect fit

Engage AI works seamlessly with your existing Genesys setup, which means your teams can instantly get their heads around it. Not only does this save training time, it also creates happier teams, since they can get on with what they do best - serving up excellent customer experiences.

Try for free today

Take your customer experiences to the next level with the integrated intelligence of Jabra Engage AI. Try it now for free to see the difference it makes to your agents’ performance.

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