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Case Study
Providing crystal-clear calls and accurate transcripts for contact centers


Key Facts
Industry:
Technology (mobile services)
Technology (mobile services)
Software:
N/A
N/A
Products:
Jabra Biz 2300 USB headset
Jabra Biz 2300 USB headset
Location:
Japan
Japan
Website:
acyan.jp
acyan.jp
Providing excellent service while implementing new ways of working
The Biz 2300 headset offered the audio quality required in order for Aycan’s contact center agents to consistently provide excellent service, across thousands of calls. The headsets are also flexible enough for operators to use as they started to work from home during the pandemic.
Clear audio with high-performance microphone improves speech recognition
The Jabra Biz 2300 headsets are equipped with high-performance microphones which pick up even faint voices clearly. The audio quality of the headsets also increases the accuracy of transcription services.



