Work has changed...
but the demand for IT support hasn’t.
87%
of employees work in distributed teams*
80%
of all meetings are either fully virtual or hybrid**
73%
of employees are now doing some form of remote work***
Standard
Available for all customers
Hours of operation:
Standard office hours
Standard office hours
Phone reponse time:
Within 5 minutes
Within 5 minutes
Written first response:
Within 1 business day
Within 1 business day
Replacement product ship‑out:
Standard shipping within 48 hrs
Standard shipping within 48 hrs
RMA: Replace upon receipt
