Jabra Headsets Turn Rochester Institute of Technology into a Personalized Hybrid Work Experience

Rochester Institute of Technology ("RIT") is no stranger to innovation. Founded in 1829, RIT is a diverse and collaborative community of engaged, socially conscious, and intellectually curious minds. Through creativity and innovation, and an intentional blending of technology, the arts and design, RIT provides exceptional individuals with a wide range of academic opportunities.

RingCentral, Inc., a leading provider of global enterprise cloud communications, video meetings, collaboration, and contact center solutions, delivers users with powerful new productivity tools for today’s hybrid work environment. To take business communications a step further, RingCentral partnered with Avaya to introduce Avaya Cloud Office™ - which enables users to realize how easy it is to communicate using an all-in-one solution that delivers calling, team messaging, video conferencing, file sharing and collaboration.

RIT understands the importance of their campus center workers and why it’s critical to equip them with the right tools and technology. However, when the pandemic hit, their current setup was no longer servicing their needs.

Recognizing the diverse needs and preferences of their employees as they shifted to new work settings, RIT prioritized allowing their workforce to choose audio solutions that best suited their working style. They also had to ensure that these solutions worked seamlessly with their communications platform of choice – Avaya Cloud Office, which is built on RingCentral’s leading open UCaaS platform.

From mono and stereo options to wired and wireless headsets and earbuds, RIT needed a provider that offered a range of options that emphasized versatility and flexibility, especially as the school upgraded to a cloud-based system and changed their phone systems. But above all, they needed to arm their employees with audio solutions that empowered them to be productive and comfortable, regardless of their location or work environment.